These Terms of Service set out the conditions for using the Lifynext website (https://lifynext.com), engaging our coaching services, and purchasing our digital products (together, the Services). Please read them carefully.
By accessing or using the website, completing the Baseline Audit, booking any coaching session, or downloading or purchasing any digital product, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, you must not use the website or the Services.
In these Terms:
- Lifynext, we, us and our refer to the coaching business operating the Lifynext website.
- Client, you and your refer to any individual or organisation that accesses the website, completes the Baseline Audit, purchases a digital product, or books or attends coaching.
- Services means our website, Baseline Audit, coaching sessions, workshops, consultations, and any related services we provide.
- Digital Products means our downloadable or online tools, templates, trackers, worksheets, and similar resources made available via The Lab — Tools & Observations.
- Baseline Audit means our initial diagnostic process and related forms or questionnaires used to capture behavioural and contextual data before any coaching engagement.
- Contract means the legally binding agreement between you and Lifynext formed when you accept these Terms and use or purchase any Services.
Lifynext provides data-driven coaching Services for high-performing professionals and business owners. Our core Services include:
- the Baseline Audit, used to capture relevant behavioural and contextual data before coaching;
- 1:1 coaching sessions delivered primarily online (and, for some business clients, in person by agreement);
- digital tools and resources made available via The Lab — Tools & Observations; and
- any related workshops, consultations, or advisory sessions we may agree with you.
We may update, expand, reduce, or otherwise modify the Services from time to time. Any such changes will not affect Services that have already been paid for and confirmed, unless required by law or agreed with you.
To use the Services you must:
- be at least 18 years old;
- have the legal capacity to enter into a binding contract in your jurisdiction; and
- use the Services for professional, business, or personal development purposes, not for any unlawful or prohibited activity.
If you are accessing the Services on behalf of a company or other organisation, you confirm that you are authorised to bind that organisation to these Terms, and references to “you” include that organisation.
Coaching is a collaborative, forward-looking process focused on awareness, experimentation, and behaviour change. It is not therapy, counselling, medical treatment, legal advice, investment advice, or any other regulated professional service.
By engaging in coaching you acknowledge and agree that:
- you remain fully responsible for your own decisions, actions, and outcomes;
- Lifynext does not guarantee any specific results, performance improvements, or financial outcomes;
- you will not use coaching as a substitute for medical, psychological, legal, tax, or financial advice or treatment; and
- you will seek appropriate professional support where needed (for example from a doctor, therapist, lawyer, or financial adviser).
If, in our reasonable opinion, coaching is not appropriate for you at a given time, we may suggest alternative support or decline to provide or continue Services.
Coaching sessions are typically booked via online scheduling tools linked from the website or by direct arrangement.
Unless we agree otherwise in writing:
- Rescheduling: You may reschedule a confirmed session up to 48 hours before the start time, subject to availability.
- Cancellations: If you cancel a confirmed session with more than 48 hours’ notice, we will either refund the session fee (if already paid) or apply it as credit to a future session, at our discretion.
- Late cancellations and no-shows: Cancellations made with less than 48 hours’ notice, and sessions where you do not attend at the scheduled time, may be charged in full and may not be rescheduled or refunded.
If we need to reschedule or cancel a session, we will give you as much notice as reasonably possible and will either rearrange the session or provide a refund of any fees paid for that session as your sole remedy.
Current fees for coaching and Digital Products are shown on the website or communicated to you directly. We may change our fees at any time, but changes will not affect Services already paid for and confirmed.
Unless stated otherwise:
- all fees are payable in pounds sterling (GBP);
- payment for coaching sessions is due at the time of booking or as otherwise agreed in writing;
- payment for Digital Products is due in full at the point of order;
- prices may be shown inclusive or exclusive of any applicable taxes; if taxes apply, they will be added at checkout where required by law; and
- we may use third-party payment processors, and your use of those services may be subject to their separate terms and privacy notices.
Except where expressly stated otherwise in these Terms or required by law, fees paid are non-refundable. This includes fees for partially used packages or unused sessions after an agreed expiry date.
When you purchase or access a Digital Product, you are purchasing a limited, non-exclusive, non-transferable licence to use that product for your own personal or internal business purposes.
You must not, without our prior written consent:
- copy, reproduce, distribute, sell, resell, publish, or sub-license any Digital Product or part of it;
- share login details or download links with any other person or organisation;
- remove, obscure, or alter any copyright, trade mark, or other proprietary notices; or
- use any Digital Product to create a competing product or service.
Due to the nature of digital content, all sales of paid Digital Products are final once access has been granted, except where a refund is required by law.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
You must not:
- attempt to gain unauthorised access to any part of the website, servers, or related systems;
- introduce viruses, malware, or other harmful code;
- use the website to transmit any unsolicited or unauthorised advertising or promotional material;
- mine, scrape, or otherwise extract data from the website except as permitted by applicable law and our robots.txt file (if any); or
- use the website in a manner that could damage, disable, overburden, or impair it.
If you create any account or profile in connection with the website, you are responsible for keeping your login details confidential and for all activity that occurs under your account.
All intellectual property rights in the website, our brand, content, coaching materials, Digital Products, and any other materials we provide (together, the Lifynext Materials) are owned by or licensed to us.
Except as expressly permitted in these Terms or otherwise agreed in writing, you may not:
- copy, modify, reproduce, distribute, or create derivative works from any Lifynext Materials;
- use any trade mark, logo, or branding belonging to us without our prior written consent; or
- remove or alter any proprietary notices on or in the Lifynext Materials.
Nothing in these Terms transfers ownership of any intellectual property rights to you.
We treat your information with care and discretion. Subject to any legal obligations on us, we will not disclose details of your coaching sessions or Baseline Audit responses to third parties without your consent, except where:
- we are required to do so by law or regulation, or by a court or regulatory authority; or
- disclosure is necessary to protect your vital interests or those of another person.
We process personal data in accordance with our Privacy Policy, which explains what data we collect, how we use it, and your rights. The Privacy Policy is available via the footer of the website and forms part of these Terms.
While we aim to provide accurate, thoughtful, and useful Services, they are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, representations, and guarantees, whether express or implied, including any implied warranties of fitness for a particular purpose, non-infringement, or adequacy of results.
Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded, such as liability for death or personal injury caused by negligence, or for fraud.
Subject to the above, we will not be liable for:
- any loss of profit, revenue, business, or anticipated savings;
- any loss of data, goodwill, or reputation; or
- any indirect, consequential, or special loss or damage, in each case arising out of or in connection with the Services or these Terms.
Our total aggregate liability arising out of or in connection with the Services and these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total fees you have paid to us for the Services giving rise to the claim in the 12 months before the event giving rise to the claim.
You agree to indemnify us and keep us indemnified from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
- your breach of these Terms or any applicable law;
- your misuse of the website or the Services; or
- any claim by a third party arising from or related to your use of the Services, except to the extent caused by our own negligence or breach of these Terms.
These Terms, and any dispute or claim arising out of or in connection with them or the Services (including non-contractual disputes or claims), are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction to settle any such dispute or claim, although we retain the right to bring proceedings in your country of residence or any other relevant jurisdiction where permitted by law.
We may update these Terms from time to time, for example to reflect changes to the Services, legal requirements, or operational needs.
When we make material changes, we will take reasonable steps to notify you, such as updating the “last updated” date at the top of this page, posting a notice on the website, or emailing you if appropriate. Your continued use of the website or Services after any changes have taken effect constitutes your acceptance of the updated Terms.
If you have any questions about these Terms or the Services, you can contact us at:
Email: info@lifynext.com
Address: 167-169 Great Portland Street, London, W1W 5PF
Please include “Terms of Service” in the subject line of any email so we can route your query efficiently.